GridGain Support Solutions

Production Support for GridGain In-Memory Computing Solutions

GridGain Systems offers support subscriptions which includes timely access to our professional support staff, ongoing product maintenance releases, and an annual subscription to the GridGain Enterprise or Professional Edition.

Support based on the GridGain Professional Edition is appropriate for Apache Ignite users that are moving their deployment into production. The GridGain Professional Edition includes Apache Ignite and maintenance patches which have not yet been released in Apache Ignite.

The GridGain Enterprise Edition is our full featured solution for mission-critical deployments. The Enterprise Edition includes enterprise features not found in Apache Ignite or the GridGain Professional Edition for deploying, monitoring, managing, and securing mission critical production environments.

Solution Open Source Standard Professional Standard Enterprise Premium Enterprise
Software Apache Ignite GridGain
Professional Edition
Enterprise Edition
Enterprise Edition
Maintenance Releases  
Enterprise Features    
Hot Bug Fixes    
Support Hours   9x5 Phone or Online 9x5 Phone or Online 24x7 Phone or Online
SLA   1 Business Day 1 Business Day 1 Hour

For further information, visit the GridGain Support Pricing page or contact GridGain now.